Last updated: June 6, 2024
Venture Display Inc. (“Venture Display,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.venturedisplay.com, create an account, request a quotation, place an order, contact us, or otherwise interact with our products and services.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may provide information to us when you:
- Create or manage an account
- Request a quotation or product sample
- Place or inquire about an order
- Upload artwork or production files
- Subscribe to marketing communications
- Contact our sales or customer-service teams
- Apply for credit or trade-account status
This information may include:
- Your name
- Business or employer name
- Job title
- Email address
- Telephone number
- Billing and shipping addresses
- Account login information
- Order, quotation and transaction information
- Artwork, graphics and other files you submit
- Tax-exemption or resale-certificate information
- Communications you send to us
Payment Information
Payments may be processed by third-party payment providers. We may receive limited transaction information, such as the payment status, payment method and transaction reference, but we do not necessarily receive or retain complete payment-card details.
Information Collected Automatically
When you use our website, we and our service providers may automatically collect information such as:
- IP address
- Browser and device type
- Operating system
- Pages viewed
- Referring website
- Dates and times of visits
- Website interactions
- Approximate location derived from your IP address
- Cookie and similar technology identifiers
2. How We Use Information
We may use information to:
- Provide quotations, products and services
- Process and fulfill orders
- Create and administer customer accounts
- Review trade-account and credit applications
- Process payments and prevent fraudulent transactions
- Communicate about orders, artwork, production and delivery
- Provide customer service and technical support
- Maintain transaction, tax and accounting records
- Improve our website, products and services
- Measure website performance and usage
- Send marketing communications where permitted
- Protect our business, customers and website
- Enforce our agreements and policies
- Comply with legal and regulatory requirements
3. Cookies and Similar Technologies
We may use cookies, pixels and similar technologies to operate the website, remember user preferences, understand website usage, improve performance and support marketing activities.
Cookies may include:
- Essential cookies, which are necessary for website operation, account access, security and ordering
- Analytics cookies, which help us understand how visitors use the website
- Functional cookies, which remember preferences and improve website features
- Advertising cookies, if used, which may help measure or personalize advertising
You may be able to control cookies through our cookie-management tool or your browser settings. Disabling certain cookies may prevent parts of the website from functioning correctly.
Our website currently responds to browser-based privacy signals, including Global Privacy Control, as required by applicable law.
4. How We Disclose Information
We may disclose information to:
- Website hosting and technology providers
- Payment processors
- Shipping companies, couriers and freight providers
- Printing, manufacturing and fulfillment partners
- Customer-relationship and communication platforms
- Analytics and advertising providers
- Accountants, attorneys, insurers and professional advisers
- Government agencies or regulators when legally required
- A purchaser, successor or other party involved in a merger, financing, sale or reorganization of our business
These parties may only receive information reasonably necessary to perform the relevant service or transaction.
We may also disclose information when we believe it is necessary to comply with the law, enforce an agreement, investigate fraud, protect our rights or protect the safety of another person.
5. Sale and Sharing of Personal Information
Venture Display does not sell personal information for money.
Certain advertising or analytics activities may be considered a “sale” or “sharing” of personal information under some state privacy laws, even when no money is exchanged.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
6. Marketing Communications
We may send you information about products, services, offers or company updates where permitted by law.
You can unsubscribe from promotional emails by using the unsubscribe link included in the message. We may still send nonpromotional communications concerning quotations, orders, accounts, transactions or our ongoing business relationship.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our products and services
- Maintain our business relationship
- Complete transactions
- Meet tax, accounting and recordkeeping obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Comply with applicable law
Retention periods may vary depending on the nature of the information and why it was collected.
8. Data Security
We use reasonable administrative, technical and physical safeguards intended to protect personal information.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and notifying us if you believe your account has been accessed without authorization.
9. Your Privacy Rights
Depending on where you live and subject to applicable legal thresholds and exceptions, you may have the right to:
- Know whether we process your personal information
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Receive a portable copy of certain information
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Limit certain uses of sensitive personal information
- Appeal a decision concerning a privacy request
- Receive equal service without unlawful discrimination for exercising your rights
Not every right applies in every state or in every circumstance. Some state privacy laws may also exempt information collected in a business-to-business or employment context.
To submit a request, contact us using the details in Section 15. We may need to verify your identity before completing the request. Where permitted, you may use an authorized agent to make a request on your behalf.
10. California Privacy Disclosures
California law requires operators of commercial websites that collect personally identifiable information from California consumers to explain their online privacy practices.
The categories of information we may collect and the categories of parties to whom we may disclose it are described in this Privacy Policy.
California residents may contact us to request information about our practices or exercise any rights that apply to them. Whether particular rights under the California Consumer Privacy Act apply depends on whether Venture Display meets the law’s applicable business thresholds.
Do Not Track
Some browsers provide a “Do Not Track” setting. Because there is no universally accepted standard for responding to these signals, our website may not respond to traditional Do Not Track settings. Where legally required and technically supported, we process recognized opt-out preference signals such as Global Privacy Control.
California’s “Shine the Light” Law
California residents may request information regarding certain disclosures of personal information to third parties for their own direct-marketing purposes. Venture Display does not disclose personal information to third parties for their own direct-marketing purposes without permission.
11. Information Belonging to Other People
If you provide personal information about another person—for example, a customer, employee, delivery recipient or site contact—you confirm that you are authorized to provide that information for the purposes described in this policy.
12. Children’s Privacy
Our website and services are intended for businesses and are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information to us, please contact us so that we can review and, where appropriate, delete it.
13. Third-Party Websites
Our website may contain links to websites or services operated by other organizations. We are not responsible for the privacy, security or content of third-party websites. You should review the privacy policy of any third-party service you use.
14. Changes to This Policy
We may update this Privacy Policy periodically. When we make changes, we will update the “Last updated” date shown above.
If changes materially affect how we use personal information, we may provide additional notice where required by law.